Return Policy

Hey there! 😊

We want you to be totally happy with your purchase, so here's the scoop on returns:

Feel free to return most new, unopened items within 30 days of delivery for a full refund.

If the return is our goof (like sending you the wrong or defective item), we've got your back—we'll cover the return shipping costs.

Now, about our 100% Kona Coffee—we're so proud of it that we don't offer refunds. But hey, if you're not feeling the coffee love, just reach out to our customer service team at info@blackstash.com. They'll make it right!

And hey, we know waiting for refunds can be a drag, but we'll do our best to speed things up. Typically, you can expect your refund within around three weeks. This includes transit time for us to get your return (usually 4 to 10 business days), our processing time (around 2 to 3 business days), and your bank's processing time (another 5 to 10 business days).

To start a return, just shot us an email with your order number and reason for return to our customer service team at info@blackstash.com

Thanks a latte for choosing us! ☕

We're here for you if you need anything.

​

Customer Service Team